Experience of using moderation technology to organize the activities of education specialists of the municipal districts of the Trans-Baikal Territory in dealing with the crisis situations

The work is a description of the experience of using moderation technology, implemented since 2020 in the educational space of the Trans-Baikal Territory for organizational and methodological support of participants in educational relations in solving crisis situations within the framework of emergency psychological assistance. The use of this technology, according to feedback from all subjects of moderated cases, shows such positive results as: prompt assistance to subjects of crisis situations, taking into account the specific features of a particular situation; remote support for all participants in educational relations; specialists organizing events receive a tool for organizing work, which specifies the algorithm of actions in crisis situations and methodological materials. The use of technology does not involve conducting diagnostic studies. In this regard, the article provides a brief description of the moderation process, “problem areas”, generalized results of work over three years and presentation of experience at events at the regional and federal levels.

1. Vasilyuk F.E. Psikhologiya perezhivaniya: analiz preodoleniya kriticheskikh situatsii [Psychology of experience: an analysis of overcoming critical situations]. Moscow: Izdatel'stvo Moskovskogo universiteta, 1984. 200 p. (In Russ.).
2. Vygotsky L.S. Psikhologiya razvitiya cheloveka [Psychology of human development]. Moscow: Smysl Publ.; Eksmo Publ., 2005. 1136 p. (In Russ.).
3. Krukovich E.I., Romek V.G. Krizisnoe vmeshatel'stvo: Uchebno-metodicheskoe posobie [Crisis intervention. Minsk: EGU Publ., 2003. 92 p. (In Russ.).
4. Menovshchikov V.Yu. Psikhologicheskoe konsul'tirovanie: rabota s krizisnymi i problemnymi situatsiyami [Psychological counseling: dealing with crisis and problematic situations]. 2nd ed. Moscow: Smysl Publ., 2005. 182 p. (In Russ.).
5. Allport G.W. Stanovlenie lichnosti. Izbrannye trudy. Moscow: Smysl Publ., 2002. 461 p. (In Russ.).
6. Pergamenshchik L.A. Krizisnaya psikhologiya: Uchebnoe posobie [Crisis psychology]. Minsk, 2004. 239 p. (In Russ.).
7. Petina D.N. Rabota s krizisnymi situatsiyami v sfere obrazovaniya Zabaikal'skogo kraya s ispol'zovaniem tekhnologii moderatsii Dealing with crisis situations in the field of education in the Trans-Baikal Territory using moderation technology]. In Skorina E.N., Artamonova E.G. (Eds.). Aktual'nye problemy profilaktiki deviantnogo povedeniya nesovershennoletnikh». Sbornik materialov po itogam Vserossiiskoi nauchno-prakticheskoi konferentsii (15-17 dekabrya 2021 goda, g. Moskva) [Current problems of prevention of deviant behavior of minors: Collection of materials on the results of the All-Russian scientific and practical conference]. Moscow: FGBU “Tsentr zashchity prav i interesov detei” Publ., 2021, pp. 175–180. (In Russ.).
8. Petina D.N., Vinnikova N.B. Tekhnologiya moderacii krizisnyh situacij v obrazovatel'nom prostranstve Zabajkal'skogo kraya [Technology of crisis situations moderation in the educational space of the Trans-Baikal Territory]. In Igoshev B.M. (Ed.). Vospitanie kak strategicheskii natsional'nyi prioritet: mezhdunarodnyi nauchno-obrazovatel'nyi forum. Chast' 3 [Education as a strategic national priority: international scientific and educational forum]. Yekaterinburg, 2021, p. 151–154. (In Russ.).
9. Ponomareva I.M. Rabota psikhologa v krizisnykh sluzhbakh: Uchebnoe posobie [The work of a psychologist in crisis services]. 2nd ed. Saint Petersburg: SPbGIPSR Publ., 2016. 198 p. (In Russ.).
10. Postanovlenie Pravitel'stva Zabaikal'skogo kraya ot 04.04.2022 No. 120 “Ob utverzhdenii regional'noi programmy Zabaikal'skogo kraya “Profilaktika destruktivnogo povedeniya, beznadzornosti i pravonarushenii nesovershennoletnikh Zabaikal'skogo kraya na 2022-2025 gody”ֲ” [On approval of the regional program of the Trans-Baikal Territory "Prevention of destructive behavior, neglect and juvenile delinquency in the Trans-Baikal Territory for 2022-2025] [Elektronnyi resurs]. Ofitsial'nyi internet-portal pravovoi informatsii [The official Internet portal of legal information]. URL: http://publication.pravo.gov.ru/Document/View/7500202204050005 (Accessed 17.03.2023). (In Russ.).
11. Prikaz Ministerstva nauki i obrazovaniya Zabaikal'skogo kraya ot 10.02.2021 g. No.143 “O tekhnologii moderatsii krizisnykh situatsii v obrazovatel'nom prostranstve Zabaikal'skogo kraya” [About the technology of crisis situations moderation in the educational space of the Trans-Baikal Territory] [Elektronnyi resurs]. Ministerstvo obrazovaniya i nauki Zabaikal’skogo kraya [Ministry of Education and Science of the Trans-Baikal Territory] URL: https://media.75.ru/minobr/documents/103288/143-ot-10-02-2021-tehnologiya-moderaciya.pdf (Accessed 17.03.2023). (In Russ.).
12. Mikhailina M.Yu., Pavlova M.A. Psikhologicheskaya pomoshch' podrostku v krizisnykh situatsiyakh. Profilaktika, tekhnologii, konsul'tirovanie, zanyatiya, treningi [Psychological assistance to teenagers in crisis situations. Prevention, technology, counseling, classes, trainings]. 3rd ed. Volgograd: Uchitel' Publ. 226 p. (In Russ.).
13. Zaitsev V.S. Tekhnologiya moderatsii: Uchebno-metodicheskoe posobie [Moderation technology]. Chelyabinsk: Izdatel'stvo ZAO “Biblioteka A. Millera”, 2018. 31 p. (In Russ.).
14. Federal'nyi zakon ot 29.12.2012 № 273-FZ “Ob obrazovanii v Rossiiskoi Federatsii” [About education in the Russian Federation] [Elektronnyi resurs]. Konsul’tantPlyus [ConsultantPlus]. URL: https://www.consultant.ru/document/cons_doc_LAW_140174/ (Accessed 17.03.2023). (In Russ.).
15. Sharapov A.O., Pchelkina E.P., Loginova O.V. Ekstrennaya psikhologicheskaya pomoshch': uchebnoe posobie dlya vuzov [Emergency psychological assistance]. 2nd ed. Moscow: Yurait, 2023. 212 p. (In Russ.).
16. Sharapov A.O., Pchelkina E.P., Shekh O.I. Krizisnaya psikhologiya: Uchebnoe posobie dlya vuzov [Crisis psychology]. 2nd ed. Moscow: Yurait, 2019. 538 p. (In Russ.).