Intercultural conflict styles: literature review

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Abstract

Analytical review of foreign psychological research on the international conflict styles is presented in this article. Intercultural conflict is understood as an interpersonal conflict between representatives of different cultures. The main models describing the intercultural conflict styles are analyzed: the dual concern model, the intercultural conflict styles inventory model, the face negotiation model. The publication provides a brief review of modern studies’ results of behavior predictors in the intercultural conflict; special attention is paid to the analysis of the influence of culture and intercultural communication apprehension on the choice of conflict styles. The importance of assessing the conflict styles effectiveness used in the situation of intercultural interaction is noted. In conclusion, unresolved problems and actual trends in the study of behavior in the intercultural conflict are designated.

General Information

Keywords: intercultural conflict, conflict styles, culture, predictors of conflict behavior

Journal rubric: Theoretical Research

DOI: https://doi.org/10.17759/sps.2017080305

For citation: Batkhina A.A. Intercultural conflict styles: literature review. Sotsial'naya psikhologiya i obshchestvo = Social Psychology and Society, 2017. Vol. 8, no. 3, pp. 45–62. DOI: 10.17759/sps.2017080305. (In Russ., аbstr. in Engl.)

Information About the Authors

Anastasia A. Batkhina, Candidate of Science (Psychology), Clinical Psychologist, Head of R&D, Research and Technology Organization, Innovative Company - Resident of Skolkovo Technopark iCognito, HSE University, Academic Director, Doctoral School of Psychology, Moscow, Russian Federation, ORCID: https://orcid.org/0000-0002-0397-296X, e-mail: batkhina.anastasia@gmail.com

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